Our Service Guarantee

Whether you’re a first-time buyer, first-time landlord or professional property investor, Cobalt Capital’s aim is to make getting a mortgage as straightforward and stress-free as possible.

Our goal is to help clients through to completion in the shortest possible time. To this end, our consultants, together with our first-class support team, are on hand to help you with all relevant paperwork, instruct surveys — sometimes within 48 hours — and liaise with solicitors.

In short, we’ll work closely with all the relevant professionals to ensure your mortgage moves forward at the correct pace. For our clients’ peace of mind, we also give regular progress updates by phone or email — whichever suits them best.

Of course, if there are any hitches during your mortgage application, we will address them immediately and ensure things are back on track as soon as possible.

In most cases, given our expertise and experience, we avoid such situations although on the odd occasion they do occur our clients know that they are in safe hands.

Finally, if any of our clients have questions about the status of their mortgage application, we encourage them to contact us at any time. If this is out-of-hours, we will always get back to them on the next working day.

By far the best way to get an idea of our service is to see what many of our existing clients have said about us.